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    News & Updates

November 17, 2022


iSymphony kicked off this year’s efforts to recognize the contributions of the Staffing industry by celebrating National Staffing Employee Week, attending the American Staffing Association’s Staffing World conference, and ultimately selecting the company’s own Staffing Employee of the Year.

“The staffing industry is a big contributor to our economy,” said Keith Patel, President of iSymphony. “This past month, we’ve been very busy recognizing how important the Staffing industry is to the world of work, and celebrating those who have helped to make the industry what it is today,”

National Staffing Employee Week 2022 ran September 12 – 18. Established by the American Staffing Association (ASA), this event celebrates the contributions of the millions of individuals employed by staffing agencies across the U.S. One of the highlights of Staffing Week is iSymphony’s selection of their own Staffing Employee of the Year who embodies the company’s core values.

This year’s winner is Leahanne Costello, who began her career journey as an Administrative Assistant for a client in the Houston, TX area.  From day one she wowed the client, and very quickly became an integral part of the client’s operations.  Leahanne exemplifies how the Staffing industry can be an excellent bridge to full-time employment, as she was hired on directly by the client in June of this year.

“We are incredibly proud of all our Staffing Associates, and especially those like Leahanne who embody our company’s culture and core values and represent us well with our clientele,” said Patel. “It is because of our Associates that we are in business and more so that the industry as whole has been so successful.”


About iSymphony

iSymphony’s mission is to bring competitive advantage for our clients and suppliers in talent acquisition through innovative technology, process efficiencies and relentless customer service.   For more information, visit www.isymphony.com/  .

About the American Staffing Association

The American Staffing Association is the voice of the U.S. staffing, recruiting, and workforce solutions industry. ASA and its state affiliates advance the interests of the industry across all sectors through advocacy, research, education, and the promotion of high standards of legal, ethical, and professional practices. For more information about ASA, visit www.americanstaffing.net .


Keith Patel


(281) 902-5914


August 2, 2022

Celebrating 20 Years

For Immediate Release

iSymphony celebrates 20 years of helping clients manage their contingent workforce.

Houston, TX, July 2022 – Twenty years ago, iSymphony was formed with a vison to assist clients by streamlining their 3rd party staffing and providing visibility into one of the largest line-item expenses – contingent labor. Over the years, the company has delivered millions of dollars in cost savings through process improvements, streamlined efficiencies and the redefinition of commercial terms for their clients.

“On behalf of iSymphony, I would like to thank all of our current and past staff, clients and the supplier community,” said President Keith Patel.  “Your support and transparency throughout the years have made an impact – not only on innovation, but also in molding our service model.”

Technology combined with relentless service has been the cornerstone of iSymphony’s success. Focusing on each customer’s key performance areas, iSymphony advances savings while accelerating speed to market and quality advances through their MSP, VMS and RPO business segments. Driven by technology, iSymphony empowers the customer with an unprecedented level of control over their contingent workforce’s performance levels, cost drivers and brand recognition through real time analytics and re-branding options. iSymphony operates a global platform that supports 103 languages and 165 currencies with a robust supplier network to scale with any size project.

Patel added, “Thank you for your dedication and support over the past 20 years, and I look forward to continued success in the future.”

October 14, 2021

Mitigating Risk in your Temporary Hiring Processes with a VMS/MSP

As an employer, you face more risks every year. Compliance is getting more complex with state, local and federal laws and regulations constantly changing.

Standardizing supplier expectations, contractor management, onboarding, offboarding, independent contractor assessment and management or statement of work contracts – managing legal exposure has become more complex than ever. Getting it wrong can cost your company in fines and penalties.

Managing suppliers can often be a huge burden. Our MSP provides numerous supplier protections where the suppliers are bound to your contract terms instead of the supplier’s contract terms. Supplier financial, insurance and bonding eligibilities are managed and supplier performance standards are formalized and non-performance penalties are set.

Onboarding and offboarding requirements are standardized and managed. Our VMS manages all aspects of contractor eligibility through a formalized onboarding system. Our system requires each supplier enter all document numbers and download supporting documents for every contractor placed.

Our VMS manages the contractor’s exit and recovers all of your properties. This is critical for asset and intellectual property control. We also capture all exit interview information and strengthen the employer of record relationship.

Independent Contractor (IC) vetting services determine the IC eligibility, indemnifies your company form mis-classification liabilities, manages the IC certification records and renewals and maximizes the IC program performances by attaching each independent contractor to a Statement of Work (SOW).

Let the experts at iSymphony manage compliance and risk for you. The best part is that there is typically no cost to your company as our VMS/MSP is supplier funded. What are you waiting for? Reach out today to info@isymphony.net.

August 20, 2021

Are you looking to realize cost savings when managing your contingent workforce?

If you manage or direct talent acquisition, it is very likely you’ve asked yourself how you can reduce spend, while maintaining or improving the quality of the contingent workforce you expect.

One great way to deliver cost savings and gain control of your decentralized process is to implement a Total Talent Management Solution. A VMS (Vendor Management System) is a tool/software that automates the talent acquisition procurement process; while an MSP (Managed Service Provider) is a program with an assigned program manager who oversees all the aspects of a company’s contingent workforce.

iSymphony’s talent management solution provides visibility and control of all external contingent spend in the following ways:

  • Review, consolidate and streamline supplier sources for the entire organization,
  • Standardized ordering process for contingent workers with improved hiring efficiencies,
  • Provides tighter controls over procurement practices,
  • All contingent spend is managed within the program, thereby controlling maverick spend,
  • Centralized budgeting and billing of contingent workers on a single consolidated invoice.

These are just a few ways a VMS/MSP can help you gain control, streamline processes and reduce your contingent spend. If you would like to learn more, please reach out to iSymphony today! www.isymphony.com

June 2, 2021

Getting the Most from Your Vendor Management System

Most companies want to seize every opportunity to optimize their workforce. In many cases, contingent workers are a crucial part of that equation.

Overseeing a contingent workforce can be challenging, particularly if you need to procure talent from a wide variety of sources. However, it can be dramatically simplified by implementing a robust vendor management system (VMS), as you can find with iSymphony.

Here’s how a VMS can benefit you and how you can get the most from your VMS.

Improved Workforce Visibility

One of the clearest benefits of a comprehensive VMS is improved workforce visibility. Top VMS systems, like what you can find with iSymphony, allow you to support your contingent workforce needs, analyze performance and enhance efficiency.

By analyzing past workforce increases and reductions, you can identify scaling patterns that can help you anticipate shifts in your contingent workforce needs, allowing you to plan proactively.

Greater Labor Cost Management

When you work with multiple vendors, controlling labor spend can be challenging. Often, you’re dealing with a range of contracts and other financial arrangements, making it difficult to budget appropriately.

A VMS gives you great insights into your workforce-related costs, centralizing critical financial data.

Additionally, the heightened visibility reduces rogue spending, allowing you to handle your expenses more strategically and thoroughly.

Time Savings Through Process Automation

With the right VMS, you can substantially reduce your workload through the use of process automation. Whether you need to assess supplier performance, prepare onboarding documents, or handle any other repeat tasks, you can save time and energy by tapping the automation capabilities of your system.

Reduced Time-to-Fill

With a VMS, you centralize your supplier management. Once this occurs, your time-to-fill can fall significantly. You’ll be able to find right-fit talent in less time, improving your overall agility.

Are You Ready to Experience the VMS Difference Today?

iSymphony is a leading VMS provider, giving you access to the services, technology, and expertise you need to handle all of your workforce management needs day in and day out. We pride ourselves on being a reliable and comprehensive vendor management system provider, ensuring you can access top talent quickly and keep your workforce right-sized and on target.

If you would like to experience all of the benefits of having a robust VMS by your side, the team at iSymphony wants to hear from you. Contact us to learn more about our customizable services today.

April 19, 2021

What Can a Managed Service Provider Do for You?

As businesses continue to look for opportunities to boost operational efficiency and control cost, turning to a Managed Service Provider (MSP) has increasingly become a go-to solution. Utilizing an MSP, organizations are able to streamline their staffing process while reducing critical line items that impact your budget and profitability.

If you are wondering what an MSP can do for you, here’s what you need to know.

What Is a Managed Service Provider?

MSP is a third-party company that focuses on contingent staffing, full-time hiring and similar human resources related responsibilities delivering a Total Talent Management Solution.

While an MSP does assume responsibility for certain operations, you still remain in control. Partnering with an MSP allows you to focus on other operational areas while knowing that your workforce management needs are fully addressed by professionals.

What the Right MSP Can Do for You

Not only can an MSP handle its own candidate sourcing, but it can also tackle vendor management responsibilities. This can be exceptional when you want to tap into talent pools available through different suppliers, as the MSP can act as your single point of contact while handling all of the sourcing and workforce coordination through the various channels.

MSP’s are experts in designing and delivering advanced compliance and risk mitigation controls within their programs. MSP will have an automated system that provides double checks of all on-boarding and off-boarding requirements to eliminate preplacement risks and recover intellectual and tangible assets.

While MSPs typically shine when you have a contingent workforce that needs oversight, these providers can assist with nearly any human resource’s function. Whether you need permanent hires, contract workers, payroll services, benefits administration, or any other area covered, the right MSP can tackle the tasks.

Finally, an MSP often has access to cutting-edge personnel and vendor management technology. Not only does this simplify operations, but it also introduces efficiency-boosting opportunities. Analytics can make right-sizing your staff simpler, as well as ensuring you’re getting the most competitive rates if you use a multi-vendor approach.

Are You Ready to Experience the MSP Difference Today?

iSymphony can connect you with the services, technology, and expertise you need to ensure all of your contingent workforce management needs are fully met day in and day out.

If you would like to experience all of the benefits of having a skilled MSP by your side, contact us at 281-902-5910 to learn more about our customizable Total Talent Management Solution.

February 24, 2021

Why Use an MSP When You Need People

When you need to expand your workforce, figuring out the best approach to securing the top talent you need is often difficult. A variety of recruitment and hiring methods may be at your disposal and choosing the ideal one could be surprisingly challenging.

However, in many cases, partnering with a Managed Services Provider (MSP) like iSymphony is the best option. Along with being able to fill roles in nearly any industry or field – including administrative, IT, industrial, and more! iSymphony can provide your company with a range of benefits. If you are wondering why you should use an MSP when you need to hire, here’s what you should know.

Access Top Talent

By partnering with iSymphony, you can access highly skilled candidates quickly and efficiently. All of the workers have been vetted, and many have previously been on assignments through us. They are known candidates who are available for immediate placement, giving you access to top-tier talent as soon as the need arises.

Further, the iSymphony team is comprised of recruitment experts. We know where to find high-quality professionals in nearly every niche. By making us your MSP, you gain access to our recruitment expertise, ensuring your hard-to-fill jobs are handled as quickly as possible.

Lower Administrative Burden

Recruitment, hiring, and workforce management tasks are cumbersome. Often, they can take your permanent staff away from their other duties, potentially harming productivity.

When you work with iSymphony, those tasks are managed by the MSP. iSymphony will manage all staffing-related duties, ensuring everything is done properly. This allows your staff to focus on their other responsibilities, relieving a pain point, and boosting overall productivity.


When you partner with iSymphony for your workforce management needs, you are creating a cost-saving opportunity. An MSP will handle all of your recruitment efforts, lowering a key hiring expense. Additionally, they will manage your contingent workforce and function as the employer of record, ensuring your costs remain as low as possible.

With an MSP, you also experience a cost-savings due to enhanced workforce agility. You can scale up or down with ease, ensuring your workforce is always right-sized. This prevents you from paying for employees you don’t need, and it can have positive impact on your budget.

Plus, you get full pricing transparency. The pricing models are predictable, allowing you to anticipate your workforce spend, align hiring with your budget, and embrace a financially strategic approach to staffing.

Reduce Risk

By working with an MSP, you gain a partner while also reducing risk, as well as ensuring full compliance. You get high-quality talent with less exposure, bringing you peace of mind and keeping your costs low while ensuring your company can remain productive.

Do You Need a Leading MSP to Fill Your Vacant Positions?

At iSymphony, we pride ourselves in offering comprehensive staffing solutions that meet the needs of leading employers throughout the area. If you would like to find out more about our MSP program or any of our other services, contact us today.